My Account

Customer Service > My Account

Questions about My Account

Why Set Up An Account? It is not necessary to create an account to order at our website. Simply add items in your shopping cart, then follow the steps to checkout. Setting up an account is optional, but it allows you to to store your shipping information and to save a shopping cart for later use. To set up a new account or sign in to an existing account, please click here.

How Do I Sign In? You can sign in when you�re ready to checkout by following the Login link in your shopping cart. Or to sign in now, click here.

What If I Lost My Password?
If you�ve lost your password and want to place your order right away, we suggest simply clicking the Checkout button and placing your order without logging in. You�ll have to type your shipping and billing information, but you can be on your way in minutes. If you would rather wait to check out, simply follow the link to our Customer Care and Communication page and send a message to our customer service department. We�ll retrieve your password and email it back to you, generally within one business day.

How Do I Track An Order? Click here to check on the status of a recent order.

Join the Dover Family | Track Your Order | Your Account | Shipping Rates and Policies | Returns | Customer Service | Free Samples | About Dover | Privacy Notice | Terms of Use | Join Our Staff | Free Catalogs